Pivoting from Security to Infrastructure

The Situation

  • Stakeholders:

    • A best-in-class video management software (VMS) platform with roots in commercial security.

    • An edge hardware and systems-integration specialist supporting VMS deployments.

  • Ambition: Enter the New South Wales transport & infrastructure spaces, where camera networks, analytics and edge computing are critical to incident detection and asset management.

  • Challenge: Strong products and security credentials, but limited exposure to infrastructure standards, procurement pathways or decision-maker networks.

Clarus Caelum’s Four-Step Market-Entry Program

  1. Landscape & Gap Scan

    • Mapped state transport agencies’ technical specs, compliance codes and procurement panels.

    • Bench-checked client capabilities against NSW Government camera and data standards, cyber policies and incident-response KPIs.

    • Identified “must-have” uplifts: messaging formats, harmonisation with government data feeds and protocols, and standard-aligned quality documentation.

  2. Solution Re-Packaging

    • Re-framed the core VMS as an Infrastructure Video & Data Platform, emphasising open APIs, low-latency streaming and edge AI hooks for incident detection.

    • Co-designed a reference architecture pairing software with edge computing infrastructure for on-site compute sheds and asset galleries.

    • Produced industry-specific capability statements and one-page schematics for bid packs and executive briefings across transport, energy and water asset management.

  3. Go-to-Market Enablement

    • Curated a shortlist of priority buyers: asset-owner IT hubs, asset operators and tier-one D&C contractors.

    • Scripted “infrastructure-speak” demo stories (e.g. safety-in-design, whole of life asset performance, Situational Awareness & Incident Response).

    • Scheduled targeted introduction calls and organised live demos over a secure link to the client test sites.

  4. Bid & Pilot Support

    • Aligned tender response templates to NSW GC-21 and NSW Government specification structures, highlighting compliance with ONVIF profiles, AS 4806 and NSW cyber hardening guidelines.

    • Drafted a pilot charter (scope, success metrics, data-handover rules) ready for agency sign-off.

    • Provided behind-the-scenes coaching on pricing strategies, warranty language and service-level translation into transport-industry terms.

Results Delivered*

  • Infrastructure-ready product positioning, complete with compliance crosswalks.

  • Executive-level slide decks, explainer schematics and demo scripts tailored to cross-infrastructure use-cases.

  • Short-list of warm agency and Tier-1 contractor contacts, plus an agreed pilot framework.

  • Internal bid kit: capability statements, rate cards, NEC4 & GC-21 aligned T&Cs and response templates.

  • Cleared “capability & compliance” questions during pre-qualification chats with NSW asset operators.

  • Sales team fluent in infrastructure terminology; able to articulate value beyond traditional security.

    *Commercial results remain confidential.

Key Takeaways for Leaders Eyeing the Transpor Market

  • Translate, don’t reinvent: repackaging proven technology into infrastructure language beats starting from scratch.

  • Compliance first: knowing the standards, codes and panel rules is half the battle.

  • Show it, don’t just tell it: a live demo wired to infrastructure-grade scenarios builds instant credibility.

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Positioning for an Australian Transport Mega-Infrastructure Tender