Governance, Compliance & Quality Review Fill out the form below for a FREE 20-minute phone consultation! Personal Details First Name Last Name Email * Please indicate three available time-slots for your FREE 20-minute phone consultation. Organisational Context & Policy Frameworks Which best describes your organisation’s ownership model? Government Agency State Owned Enterprise Joint Venture Private Company Other Do you have an enterprise-level Governance or Quality Policy endorsed by the Board / Executive? Yes In Development No How often is the Governance / Quality Policy formally reviewed? < 12 Months 12 - 24 Months > 24 Months Never What are your pain points in policy framework management? Lack of Ownership Out of Date Content Poor Alignment to Standards Limited Staff Awareness Other Document Control & Records Management Which tool manages your controlled documents? SharePoint Aconex Objective ECM None Other What percentage of critical procedures are currently version-controlled? How many days does it take to Turn-around document approval workflows (median)? What are the key document control challenges you face? Long approval cycles Poor metadata Duplicate sources of truth Limited audit trail Other Audit Findings & Non-Conformance Management What is the total number of internal audits conducted in the last 12 months? How many non-conformances have been raised in past 12 months? What is the most commonly occurring root cause for your non-conformances? Process Gap Training / Competency Document Control External Supplier Other What is the average number of days taken to close your non conformances? Certification & Regulatory Compliance Which management system certifications do you hold? ISO 9001 ISO 14001 ISO 45001 ISO 55001 ISO 19650 ISO 27001 AS 4801 Other When is your next external surveillance / recertification audit date? MM DD YYYY Have you experienced any critical or major audit non-conformances in the last cycle? Yes No Roles, Responsibilities & Governance Do you maintain a formal RACI matrix covering governance & quality activities? Yes, Organisation Wide Partial No What is the greatest clarity gap in your current RACI? Approval Authority Accountability for Audit Actions Document Ownership Supplier Oversight Other How would you rate cross-functional accountability for quality outcomes? (1 - Very weak, 5 - Best Practice) 1 2 3 4 5 Would an external facilitator add value to refine roles & interfaces? Yes Possibly No Continuous Improvement & Assurance Loops Does your organisation run a structured continuous-improvement program? Yes Informal No Which data sources are leveraged in your continuous improvement processes? Audit Trends Lessons Learned Workshops Customer Feedback KPI Dashboards Supplier Reviews What is the frequency of management-review meetings focused on governance / quality? Monthly Quarterly Bi-Annually Annually Ad-hoc Which are the areas where external support could accelerate your continuous improvement maturity? CI Framework Design KPI & Dashboard Build Staff Training Independent Assurance Reviews Benchmarking Studies Thank you! We’ll be in touch shortly.
