Privacy Policy
Last updated: 29 September 2026
1. Scope and effective date
Clarus Caelum Consulting (“we”, “us” and “our”) is committed to handling personal information openly and responsibly. This Privacy Policy explains how we collect, hold, use and disclose personal information, and how you can request access or correction or make a privacy complaint.
It applies to personal information collected through our website, website forms and resource requests, email and other communications, business-development activity, and consulting engagements.
Entity: Clarus Caelum Consulting
ABN: 99 665 886 797
Privacy contact: contact@claruscaelum.com.au
2. Information we collect
The information we collect depends on how you interact with us. It may include:
• your name, work email address, phone number, role and organisation;
• the sector, service, project, asset, opportunity, timing or priority you select or describe;
• your enquiry, resource request, correspondence and other information you choose to provide;
• information needed to scope, deliver and administer a consulting engagement; and
• technical and usage information such as IP address, device and browser information, pages visited, links clicked, time on site and referral source.
We generally do not seek sensitive information through website forms. Please do not submit confidential, security-sensitive, commercially restricted or personal information that is not necessary for your enquiry. If sensitive information is reasonably necessary for our activities, we will only handle it with an appropriate lawful basis, which may include your consent.
3. Purpose, consent and required information
We collect and use personal information to:
• respond to enquiries and requests;
• deliver a resource you asked for;
• identify and route your sector, service and engagement interest;
• provide relevant manual follow-up about your enquiry or requested resource;
• scope, deliver and administer consulting services;
• maintain business, quality, risk and security records;
• operate, protect and improve the website and visitor experience;
• measure website and campaign performance; and
• meet legal, regulatory, insurance or dispute-management obligations.
Website forms show which information is needed to handle your enquiry or resource request. We use the details you submit to respond, provide the access you requested and manage related correspondence. If you do not provide a required field, we may be unable to process the form.
Requesting a resource or making an enquiry does not add you to a marketing mailing list. We may follow up about the request you have made. You can ask us to stop optional follow-up by replying or contacting contact@claruscaelum.com.au.
4. Squarespace forms, Contacts and email
Our website uses Squarespace forms and contact records. Website form submissions are stored in Squarespace. Notifications are sent to contact@claruscaelum.com.au.
A submission may include source, page, resource, sector, service, campaign or call-to-action information supplied with the request. We use the information you enter and the context actually received. These values may be absent and do not automatically carry across later page visits. Form context does not provide a complete record of your browsing history.
We use these records and our business mailboxes to manage enquiries, requested resources and related correspondence. Within Clarus Caelum, the business owner handles these records and has sole access to the website account and receiving mailboxes. Our service providers also process information as described in section 6.
We do not sell personal information or use a separate customer relationship management system for this website process.
Email and internet transmission are not completely secure. If your matter involves sensitive, confidential or security-restricted information, use the form only to provide a high-level description and ask us to arrange an appropriate communication channel.
5. Cookies and Squarespace native analytics
Our website uses Squarespace’s native analytics, activity log and related cookies to operate the site, understand usage patterns, identify referral sources and improve the visitor experience. This may include your IP address, approximate location derived from that address, device, browser and operating-system information, pages visited, date and time of visits, links clicked, time on site and referral information where available.
The site currently does not display a cookie-consent banner or withhold non-essential Squarespace analytics cookies pending an on-site consent choice.
You can usually manage cookies through your browser settings. Disabling cookies may affect some website functions and the information recorded by analytics.
6. Disclosure and overseas processing
We may disclose personal information to:
• employees and contractors who need it to perform their duties;
• Squarespace, our email service provider and other technology providers needed to host, secure and operate the website and communications;
• professional advisers such as lawyers, accountants, auditors and insurers; and
• government agencies, regulators, courts or law-enforcement bodies where required or authorised by law.
Some service providers may store or process information outside Australia. Squarespace may process information in the United States. Where personal information is disclosed overseas, we take reasonable steps to ensure it is handled consistently with this Privacy Policy and applicable privacy obligations.
7. Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure. Measures may include access controls, secured systems, account protections and organisational procedures. No transmission or storage method is completely secure.
If a form or delivery path fails, contact us at contact@claruscaelum.com.au. Do not resend sensitive or restricted information through an insecure channel.
8. Retention and deletion
We review website submissions and related correspondence manually. There is no fixed retention period or automatic deletion schedule. We keep personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, taking account of relevant legal, contractual, security and record-keeping obligations.
When information is no longer needed, we take reasonable steps to securely delete it or de-identify it.
You may contact us to ask about information associated with your submission or to request deletion. We will consider the request subject to any legal, contractual, security or record-keeping obligations that apply.
9. Access, correction and complaints
You may request access to or correction of personal information we hold about you by contacting us. We may need to verify your identity before processing a request and will respond within a reasonable timeframe.
If you have a privacy complaint, provide enough information for us to investigate. We will acknowledge and respond within a reasonable time. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner.
10. Contact, third-party links and changes
Privacy contact: contact@claruscaelum.com.au
Our website or communications may link to third-party websites or platforms. Those third parties handle information under their own privacy policies, which you should review before providing information.
We may update this Privacy Policy by publishing a revised version and changing the “Last updated” date.